1121 Privacy Policy — How We Protect Your Information
This Privacy Policy explains how the 1121 platform collects, uses, stores, and protects the personal information of Malaysian users who use our services.
What information does the 1121 platform collect?
When you register and use the 1121 platform, we collect several categories of information needed to deliver a smooth and secure service:
- Account information: Full name, email address, phone number, and any other information provided during registration. This information is used to verify your identity and manage your account.
- Device and browser information: Device type, operating system, web browser, IP address, and other technical data collected automatically when you access the 1121 platform. This data helps us optimise the user experience, particularly for mobile devices.
- Local payment information (MYR): Details relating to your chosen payment method, such as TNG eWallet, FPX, or online banking. Full account numbers are not stored directly — only the information required to process and verify transactions in MYR.
- Usage data: Login session records, pages visited, games played, session duration, and in-platform interaction patterns. This data is used to improve service quality.
- Cookies and tracking data: Cookie files are stored on your device to maintain login sessions, remember your preferences, and assist with internal traffic analysis.
How is your information used?
All information collected by 1121 is used exclusively for the following purposes:
- Verifies user identity and manages your account securely.
- Processing deposit and withdrawal transactions in MYR using local payment methods.
- Sends important notifications relating to your account, transactions, and service updates.
- Improve the user experience based on usage patterns and feedback.
- Detect and prevent fraudulent activity, misuse, or unauthorised access.
- Comply with legal requirements and regulations in force in Malaysia.
1121 does not use your personal information for third-party marketing purposes without your explicit consent.
Cookies & tracking — how does it work?
The 1121 platform uses cookies to enhance your experience. Cookies are small data files stored in your browser or on your device when you visit our website.
We use three main types of cookies:
- Session cookies: Keeps you logged in during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your language, display, and other preferences to make your next visit more convenient.
- Internal analytics cookies: Aggregated usage data is collected to help us understand how users interact with the platform, enabling us to make continuous improvements.
You can manage or delete cookies through your browser settings. However, disabling cookies may affect certain features within the 1121 platform.
How is your data stored and protected?
User data security is a top priority for the 1121 platform. We implement appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
- SSL Encryption: All data transmitted between your device and 1121's servers is protected using SSL encryption protocols. This ensures that sensitive information such as login credentials and transaction data cannot be intercepted in transit.
- Secure storage: Personal information is stored on secured servers with strict access controls. Only authorised personnel may access user data, and solely for legitimate purposes.
- Continuous monitoring: 1121's systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
While we take all reasonable steps to protect your data, no system can be guaranteed one hundred percent secure. We encourage users to also safeguard their own accounts by using strong passwords and not sharing login credentials.
Is your information shared with third parties?
1121 does not sell or rent users' personal information to third parties for marketing purposes. However, there are limited circumstances where information may be shared:
- Payment processors: Necessary information is shared with payment service providers handling your MYR transactions, subject to strict confidentiality agreements.
- Legal requirements: Information may be disclosed to authorities when required by Malaysian law or a valid court order.
- Security protection: In cases of fraud or serious security threats, information may be shared with relevant authorities for preventive action.
Outside of these circumstances, user data remains under 1121's control and is not disclosed to any third party without your consent.
Your rights as a 1121 platform user
As a 1121 user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time through our available support channels.
If your information is inaccurate or out of date, you have the right to request a correction. Contact the 1121 support team to update your account details.
Under certain circumstances, you may request the deletion of your personal information, subject to applicable legal requirements and contractual obligations.
To submit any request relating to your privacy rights, please contact the 1121 support team via live chat on the platform or by email: [email protected]
Policy updates and how to contact us
1121 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Users will be notified of any material changes via in-platform notifications or their registered email. Continued use of the platform after such changes constitutes acceptance of the updated policy.
We encourage users to check this page regularly to stay informed about how we protect your privacy.
If you have any questions or concerns about this Privacy Policy or how we handle your information, don't hesitate to reach out to the 1121 support team. We're committed to responding to every enquiry transparently and promptly.
Support email: [email protected]
You may also refer to FAQ Section for answers to general questions about privacy and account security.